Colored Epoxies Shipping

All epoxy and pigment orders will ship out same day if providing order has been placed by 2 pm EST after which would be shipped out next day. 

We offer international shipping to 230 countries.

Depending on your location, international shipping may take 2-5 Days depending on destination and customs.

What you need to do, and know, to ship your order internationally:

  • A confirmed shipping address, telephone number, and email address.
  • The receiver is responsible for all quoted shipping costs, broker fees, tariffs, duties, and taxes imposed on shipments outside the United States.
  • We’re unable to ship your order to a non-U.S. post office box (PO Box).
  • Finally, we reserve the option to place a secondary charge to your supplied payment method for any duties and taxes billed to us as a result of your order.

Return/Exchange/Refunds 

We do NOT accept returns on Chemicals. Any return if pre-approved would be done on a special circumstance, case by case only. All requests for returns must be made by email only send to sales@coloredepoxies.com. All requests must be made within 30 days of purchase, once approved you will receive a return authorization number 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All returns are subject to Inspection. No exceptions.
All returns may be subjected to a 25% restocking charge.

You will be responsible for paying for your own shipping costs for returning your items. Tracking information must be sent with the return authorization email.
Shipping costs are non-refundable. If you receive a refund, the additional cost of return shipping will be deducted from your refund if we provided a return shipping label only, otherwise customer pays for return shipping at their own expense.

If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

 

 

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