Flake Shipping Times
Two things decide when your flakes arrive: processing time (how long before the order ships) and transit speed (how fast the carrier delivers once it has shipped). The speed you choose at checkout only affects the second — it does not shorten processing.
| What you're ordering | When it ships |
|---|---|
| In-stock box blends — Most Popular Color Flakes ($2.99/lb), Glitter Accent and Designer, in 1/4" boxes stocked in our own warehouse | Same business day if ordered by 5:00 PM Central |
| All other flake colors & blends (special order) | About 2½ weeks to process before shipping (temporary — normally 3–4 business days) |
| Very large / pallet orders | Additional lead time — contact us for a firm date |
If a box blend is out of stock, the same colors are still available by the pound ($4.29/lb, 10 lb minimum).
Overnight is not next morning
Overnight and Express set how fast the carrier delivers after the order ships. An Overnight order for a special-order color still waits about 2½ weeks in processing first, so it arrives more than two weeks out — not tomorrow.
Need flakes this week? Shop same-day flakes →
We offer international shipping to 230 countries.
Depending on your location, international shipping may take 2-5 Days depending on destination and customs.
What you need to do, and know, to ship your order internationally:
- A confirmed shipping address, telephone number, and email address.
- The receiver is responsible for all quoted shipping costs, broker fees, tariffs, duties, and taxes imposed on shipments outside the United States.
- We’re unable to ship your order to a non-U.S. post office box (PO Box).
- Finally, we reserve the option to place a secondary charge to your supplied payment method for any duties and taxes billed to us as a result of your order.
Return/Exchange/Refunds
Custom cut special order flakes cannot be returned.
Any return, if pre-approved, is a special circumstance and case by case only. All requests for returns must be made by email only send to sales@coloredepoxies.com. All requests must be made within 30 days of purchase, once approved you will receive a return authorization number
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Only flakes eligible for return are our Most Popular Flakes sold by the box — our in-stock, same-day-shipping blends. Flakes sold by the pound are not returnable.
All returns are subject to Inspection. No exceptions.
All returns will be subject to a 30% restocking fee, waived only at our discretion.
You will be responsible for paying for your own shipping costs for returning your items. Tracking information must be sent with the return authorization email.
Shipping costs are non-refundable. If you receive a refund, the additional cost of return shipping will be deducted from your refund if we provided a return shipping label only, otherwise customer pays for return shipping at their own expense.
If you are shipping an item over $75, you should consider purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.